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Jackson-Murray provideds
Client Monitoring services to individuals who are required to successfully
complete a treatment program, in efforts to return to a safety sensitive
function, or as a condition of continued employment.
Client Monitoring is defined as:
* Regular "Check-in" appointments with
a Monitoring Counselor to ensure compliance with treatment program. Check-ins
are approximately 15-30 minutes in length. Appointments are more intensive
at the beginning of treatment (weekly) and are reduced as the client progresses
through their program (bi-monthly to monthly). Treatment programs can
be tailor-made to fit the needs of the employer and employee.
* Regular and random requests for drug and alcohol
screening. Clients may be contacted at their place of work or provided
with a request during a scheduled appointment. Chain of custody requirements
are followed with established laboratory.
* Client is required to sign and adhere
to Client Recovery Agreement and monitoring program expectations.
* Letter of involvement issued, upon signed consent
to release information, to referring Physician, Employer or Insurance
Company Designate. Whenever possible, Company Designate should be personnel
who best represents the organization's personnel issues and who can maintain
the client's confidentiality as much as possible.
* Progress reports, to Company Designate,
are issued monthly. Report includes compliance with program, dates of
attendance and urine analysis results. No specific issues, regarding the
client, are attached or added to the monthly progress reports.
* Gross Non-Compliance reports, are reported
immediately, via telephone, with submission of written report following
within 24 hour time period. Gross non-compliance is deemed as; repeated
failure to attend appointemt times, (without reasonable explanation),
refusing a urine analysis test, positive urine analysis test, etc.
* Collection of Mutual Self-Help Group
Attendance, monthly. Attendance with mutual self-help group is included
on progress report.
* Discharge summary issued to Referring
Physician and Company Designate upon successful completion of monitoring
program.
Fees are associated with the above services.
Please contact the Administration Office for pricing details.
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